Refund & Return Policy
We value your trust and aim to make every purchase seamless and satisfactory.
Returns
Our policy lasts 7 days. If 7 days have passed since your order was delivered, unfortunately we can’t offer a refund or exchange.
To be eligible for a return:
- The item must be unused, unworn, and unwashed
- The item must be in the same condition you received it
- All original tags, packaging, and accessories must be intact
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial Refunds (If Applicable)
Partial refunds may be granted in the following situations:
- Items not in their original condition
- Items with stains, damage, or missing parts not caused by our error
- Items returned after 7 days from delivery
Refunds
Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.
If approved, your refund will be processed and credited to your original payment method within 5–10 business days, depending on your bank.
Late or Missing Refunds
If you haven’t received your refund yet, please check your bank account again. Processing times may vary between banks.
If you’ve done this and still have not received your refund, contact us at buy@gmsignatures247.com.
Sale Items
Only regular-priced items may be refunded. Sale or discounted items are non-refundable.
Exchanges
We only replace items if they are defective, damaged, or incorrect. Requests must be made within 48 hours of delivery.
Gifts
If the item was marked as a gift at checkout and shipped directly to you, you’ll receive store credit once the return is approved.
If the item was not marked as a gift, the refund will be issued to the original purchaser.
Shipping & Returns
Customers are responsible for paying their own return shipping costs. Shipping fees are non-refundable.
Delivery times for exchanged items may vary depending on location.
